We have automatic error reporting on most pages. Our goal is fix breaks due to refactor and cleanup resolved in 24hrs. If a problem persists longer than that, please email us.
I have funded this site and associated blogs out of my own pocket for several years. I do not intend to make it a for profit site, I prefer it not to be a for-poverty site. As I add new features, I am putting them behind a paywall while giving a free access to new users.
The occasional user will get what they need free that way, and long time/heavy user can contribute to the cost of providing the service.
A person using this site will have one of the following access/feature levels
Anonymous - They can look up basic data.
Legacy - Login with the original mechanism (name/test id). This is weak security, but since it does not require an email -- some people prefers it to insure a high degree of privacy
Verified - Login is only via a link that is emailed to them. This is more secure and recommended. All of the pre-2020 features are available for free
premium - Requires the user to be verified. New users are automatically granted a premium trial. premium accesses newer reports and analysis that is not available to Legacy or Verified.
Features that are premium are shown with either
✅ - Unlocked/Available
🔐 - Locked/No access
Professional - All of the premium features and ability to group by patients
Premium and Professionals are by paid subscriptions.